JZ Motors

Used car dealer in Melbourne

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PH: 03 9752 2799
FAX: 03 9752 2965
jzmotors@bigpond.net.au

LMCT 8365
1100 Burwood Highway Ferntree Gully 3156 Victoria

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MELBOURNE 4WD AND COMMERCIALS SPECIALISTS

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After Sales Service

After Sales Service

ABOUT THE INTEGRITY WARRANTY

As your go-to Used car dealer, we only offer you the most truthful and open assessments of the quality of the used cars you’ve selected by giving you a FREE INTEGRITY 1-YEAR WARRANTY valued at $770.

Comprehensive After Sales Support for Your Peace of Mind

At JZ Motors, we believe that purchasing a used car is just the beginning of your journey with us. Our commitment to customer satisfaction extends far beyond the sale. This is why we provide an exceptional after sales service that ensures your vehicle remains in top condition, giving you peace of mind long after you drive off our lot.

We take pride in offering a FREE Integrity 1-Year Extended Warranty, valued at $770, to all our customers. This warranty acts as an extra layer of protection for your investment, covering essential vehicle components, including the engine, gearbox, and differential cover. No matter where you are in Australia, you can rely on this warranty, making it a nationwide benefit, not just limited to Melbourne.

Why Choose JZ Motors’ After Sales Service?

When you buy a car from JZ Motors, you’re not just purchasing a vehicle—you’re investing in quality, reliability, and ongoing support. Our after sales service is designed to keep your car performing at its best, ensuring long-term satisfaction.

1. Integrity Extended Warranty – Extra Protection at No Cost

We understand that buying a used car can come with concerns about reliability and unexpected repairs. To give you complete confidence in your purchase, JZ Motors offers a 1-year INTEGRITY Extended Warranty completely free of charge. This means that after your standard manufacturer or dealer statutory warranty expires, you remain covered under our Integrity Extended Warranty without any additional costs.

  • Covers major components such as engine, gearbox, and differential.
  • Available Australia-wide, so you’re protected no matter where you drive.
  • Includes comprehensive warranty documentation, ensuring transparency about covered parts.

This extended warranty ensures that if anything unexpected happens to your car, you’re not left with costly repairs.

2. Free Independent Pre-Purchase Vehicle Inspection

Every car at JZ Motors undergoes a rigorous inspection process before being made available for sale. As part of our after sales service, we provide a FREE Independent Pre-Purchase Vehicle Inspection valued at $263. This ensures that your vehicle meets the highest quality standards before you make your purchase.

  • Every car is checked for safety, performance, and reliability.
  • Our independent inspections ensure full transparency, so you know exactly what you’re buying.
  • Your safety and satisfaction are our priority, which is why we go the extra mile to deliver vehicles that meet top industry standards.

3. 7-Day Exchange Guarantee – Hassle-Free Buying Experience

We want every customer to be completely satisfied with their purchase. That’s why we offer a 7-day exchange guarantee. If, for any reason, the car you purchased does not meet your expectations, you can return it within seven days and exchange it for another vehicle from our extensive range.

  • Ensures a risk-free buying experience.
  • Gives you the flexibility to choose the perfect vehicle that meets your needs.
  • No stress, no hassle – just confidence in your purchase.

4. Routine Maintenance and Repairs – Keeping Your Car in Top Shape

Regular maintenance is essential for keeping your vehicle running smoothly. As part of our after sales service, we provide ongoing support for all our customers, ensuring that their vehicles receive the best care possible.

  • Scheduled Servicing: Keep your vehicle in peak condition with regular check-ups.
  • Expert Technicians: Our skilled mechanics are equipped to handle all types of maintenance and repairs.
  • Genuine Parts: We use only high-quality, manufacturer-approved parts for replacements and repairs.
  • Prompt Service: We understand the importance of having a reliable vehicle, so we ensure quick turnaround times for all repairs and maintenance.

5. Customer Support – Assistance When You Need It

At JZ Motors, we don’t just sell cars—we build relationships. Our customer support team is always ready to assist you with any concerns or queries related to your vehicle.

  • Need guidance on your Integrity Warranty coverage? We’re here to help.
  • Have questions about maintenance schedules? Our team will provide expert recommendations.
  • Experiencing an issue with your car? Our support team will connect you with the right solution.

Why Trust JZ Motors for Your After Sales Service?

JZ Motors is a renowned used car dealer in Melbourne, known for our transparency, reliability, and dedication to customer satisfaction. We don’t just sell cars—we ensure that every customer enjoys a hassle-free ownership experience, backed by our industry-leading after sales service.

  • Reputation for Excellence: With years of experience, we are a trusted name in the used car industry.
  • Customer-Centric Approach: Your satisfaction is our top priority.
  • Comprehensive Services: From warranties to routine maintenance, we offer a full range of after-sales solutions.
  • Nationwide Support: Whether you’re in Melbourne, Sydney, Brisbane, or anywhere in Australia, our after-sales services are available to you.

Experience the Best After Sales Service in Melbourne

Buying a used car should be a rewarding experience, not a stressful one. With JZ Motors, you can drive away with confidence, knowing that you are backed by an exceptional after sales service that prioritises your needs.

Explore our wide range of high-quality used cars in Melbourne, and let us provide you with the peace of mind you deserve. From Integrity Warranties to expert servicing, we are your trusted partners in car ownership.

JZ Motors

RAJ from Tarneit

He has just purchased his dream car and is over the moon about it.

This is the only second hand car yard I can trust for quality cars and service.. thank you JZ (Jeffrey) I love my new car!! Oh recommend by racv and many other ppl who have bought a car from JZ MOTERS..read more
Alan Edwards
Alan Edwards
23:43 08 Jun 19
Being nineteen (and partner 21) at the time, and buying a car from a dealer, I thought we would be up against folk who treated us with little respect. This was absolutely not the case here! The first car we looked at on our hunt was the one we ended up buying. We've had it close to a year now, and put an additional 70,000km on it, completely trouble free. Thanks guys.read more
Quin Moore
Quin Moore
22:53 04 Jun 19
Was a little nervous about buying a used vehicle but these guys really made me feel welcome. Sold me a great car at a great price with some generous extras (warranty, RACV cover etc) and gave me a very reasonable price for my old one. Car had a little issue that needed fixing (it happens with second hands) but they were very nice and apologetic about it. Had the issue resolved promptly, no-questions-asked and now it runs wonderfully. Really exemplary after-sales service. Would go there again.read more
James Keen
James Keen
05:27 22 May 19
Bought a navara st-x d40 from these guys. Had some issues, but they help me out and I'm happy. I was probably a bit rude when the problems propped up, but they did the right thing and helped me get it all sorted. My nav now has a new clutch, and drives awesome. I appreciate AJ and Scott over at cool core radiators for doing such a great job. Also a special thanks to Paul at JZ motors for being a great guy and professional, even after I sent some rude messages. Thanks guys, I appreciate all the support.read more
David Lyster
David Lyster
08:32 18 Mar 19
Last Friday I turned up at JZ Motors. I was greeted straight away by Paul. I told him what I was looking for, he pointed me directly to what I had in mind. Details of the vehicles were explained in real person terms, so I understood he said. I test drove 3 Toyota’s and ended up choosing a Camry. Whilst we were in the I met with Jeff, the owner and the deal was done. I’m extremely happy with my new car and very impressed with the way I was treated. I would recommend JZ Motors to anyone. Thanks again Sandra F (a very happy customer)read more
kate Reggio
kate Reggio
06:17 24 Aug 18
If you want a typical cars salesman that will say anything to close the deal, then please keep walking. But if you can handle a dose of straight shooting, down to earth guys, then you might get a good laugh and a damn good car too. Well worth the extra drive to get there.read more
Saint rose
Saint rose
14:34 17 Sep 17
Really helpful & freindly! Very happy with our purchase. Paul was great to deal with! Definitely recomend them!
sandi laird
sandi laird
11:16 23 Jul 17
JZ Motors provided me with top quality, genuinely helpful and friendly customer service & a quality vehicle! Thanks all! (Paul is a top bloke) Lp
Lewis P
Lewis P
05:34 21 Jul 17
Great customer service, very professional. Even after having a minor issue with our car after purchase Paul & Jeff sorted everything out for us immediately with very little fuss to make sure we were happy. Highly recommend and will make sure we refer family and friends their way.read more
Vikings Rugby
Vikings Rugby
05:40 06 Jul 17
I bought my Defender 130 from Paul and Jeff...They were bombarded with calls from the "Defender Crazies" but I was the lucky one to get it. It's 15 years old Defender so has it's issues but they sorted out Fuel Pump, Doors, new brakes, full service, light switch and a number of small items before I took delivery! The doors were still an issue but they were happy to give it another go and it was sorted, no questions asked. I've since asked for their advice on a number of improvements I've wanted to make to it and they were great at putting me in touch with local shops and arranging good prices. Thanks Guys...Let me know first when you get your hands on another Defender and thanks for all the favours!read more
Mark Fermor
Mark Fermor
08:44 19 Apr 17
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JZ motors was recommended to us and we are very happy with the new car we purchased from them. They were professional and very helpful with everything. Thanks Jeff and AJ.read more
Deborah Hayes
Deborah Hayes
2019-10-16T23:09:46+0000
⭐⭐⭐⭐⭐ AJ was super helpful. Excellent customer service!!! Love the car!
Mannii Bakunawa
Mannii Bakunawa
2019-09-17T13:34:46+0000
Tracey Simpson
Tracey Simpson
2018-02-16T08:40:36+0000
Excellent customer service. Very knowledgeable. Exceeded all expectations.
Diana Eaves
Diana Eaves
2018-02-09T23:45:21+0000
Couldnt have been more looked after by the guys. Have bought multiple cars off JZ and the boys, and have never been disapointed.
Sean Connolly
Sean Connolly
2017-11-27T11:38:11+0000
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JZ Motors

1100 Burwood Highway
Ferntree Gully3156 Victoria

PH: 03 9752 2799
Fax: 03 9752 2965

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